Business

UPS to Charge More During Black Friday, Christmas Delivery Surge

UPS Inc. will place its first holiday-season surcharges on U.S. packages, as the world’s largest package-delivery company seeks to defray a surge in year-end costs.

Michael Sasso | Bloomberg News
June 19, 2017
Business

UPS Forges China Joint Venture to Tap Country's E-Commerce Boom

UPS Inc. is setting up a joint venture in China to haul more U.S.-bound goods and capitalize on booming e-commerce in the world’s most populous nation.

Michael Sasso | Bloomberg News
May 30, 2017
Business

UPS Tries Arming Its Brown-Clad Drivers With an Octocopter Drone

UPS Inc. sees a day when your latest purchase may be dropped off not by a brown-clad delivery driver, but by an octocopter drone.

Michael Sasso | Bloomberg News
February 21, 2017
Business

UPS Debuts ‘Chatbots’ to Help Customers With Simple Requests

UPS Inc. is developing apps that help customers with simple requests and may someday enable them to track packages using voice commands.

Michael Sasso | Bloomberg News
November 21, 2016
Business

UPS Tests Saturday Delivery in Response to Web Shoppers’ Clout

UPS Inc. may join its rivals in offering Saturday delivery for standard ground packages as the company adapts to surging online shopping and an increasing reliance on home-based customers.

Michael Sasso | Bloomberg News
July 15, 2016
Business

UPS Asks People to Pick Up Packages Themselves

In time for the holiday season, UPS is rolling out to 100 cities a program that requires people in some neighborhoods to fetch packages at nearby locations — such as a druggist or dry cleaner — if they weren’t home to meet a driver.

Michael Sasso | Bloomberg News
September 30, 2015
Business, Technology, Autonomous

UPS, Google’s Schmidt Invest in Uber-Type Delivery Startup

Google Inc. chairman Eric Schmidt and UPS Inc. have invested in Roadie Inc., a service that links people who want packages shipped with people willing to drive them.

Michael Sasso | Bloomberg News
January 27, 2015
Business

UPS Turns Parking Lots Into Sorting Centers to Add Speed

Outside a brick-and-mortar sorting facility in suburban Atlanta, UPS has built its own Christmas village.

Michael Sasso | Bloomberg News
December 22, 2014
Business

UPS Teaches Holiday Recruits to Fend Off Dogs, Dodge Taxis

As UPS Inc. hires a holiday workforce bigger than Macy’s Inc., recruits get a quick course in lifting heavy loads, doubling up on socks, and, in a jam, using handheld computers to fend off snarling dogs.

Michael Sasso | Bloomberg News
November 24, 2014