Elevating Customer Service in the Supply Chain

Thu, June 13, 2024 - 02:00 PM, EDT

Coming Soon

Program Airs: June 13, 2 p.m. ET Find out how modern customer service solutions can upgrade your business' operations. Donna Kintop, Head of Customer Care at DDC FPO, joins Transport Topics' Seth Clevenger for a special one-on-one conversation to discuss her experience building customer success strategies for countless transportation companies and offer her insight on customer service trends across the supply chain.  

 

DDC FPO

Thu, December 09, 2021 - 09:00 AM, EST

Replay

Program Aired: December 9, 2021. With nuclear verdicts up 1000% since 2010, not taking a proactive “high-touch” coaching approach is a serious risk. But, how to do it with limited staff? And without impacting driver turnover?

Netradyne

Thu, December 02, 2021 - 09:00 AM, EST

Replay

Program Aired: December 2, 2021. The American Transportation Research Institute (ATRI) recently released the results of its annual Trucking Top Industry Issues survey including driver shortages and retention, truck parking, detention time and many more. Register for this webinar and learn new ways your fleet can use technology to better address these pressing issues.

PrePass and Geotab

Thu, November 18, 2021 - 09:00 AM, EST

Replay

Program Aired: November 18, 2021. Gone are the days where paper forms and manual processes could be relied on to stay compliant and keep your fleet on the road. ELD or tracking shouldn’t be all that’s leading your digital expansion, simple tools and data can be used to have a big impact on compliance scores and fleet performance. 

Whip Around

Thu, October 21, 2021 - 10:00 AM, EDT

Replay

Program Aired: October 21, 2021. Autonomous trucking is poised to transform freight delivery through dramatic improvements in safety, efficiency, capacity, and cost.  Alongside the technology development, commercial business models and a network of freight lanes called the Autonomous Freight Network are rapidly being established.  

TuSimple

Tue, October 19, 2021 - 12:00 PM, EDT

Replay

Program Aired: October 19, 2021. The STEER Act, a new bill introduced by Rodney Davis, will catalyze adoption of active emissions-reducing technologies by the trucking industry, the 3rd largest emitter of carbon dioxide in the US. Its initiatives will help the US continue to lead in cutting greenhouse gas emissions and put money in truckers’ pockets.

Aperia Technologies & TruckLabs

Thu, October 07, 2021 - 10:00 AM, EDT

Replay

Program Aired: October 7, 2021. Join us for this webinar to learn how to leverage trailer telematics and sensors to gain greater visibility and control to help avoid catastrophic trailer-involved incidents, improve safety, reduce maintenance costs and maximize operational efficiency.

CalAmp

Thu, September 23, 2021 - 10:00 AM, EDT

Replay

Program Aired: September 23, 2021 Most fleets incur tolling violations that, over time, significantly impact their spending. This webinar will dive into why fleets incur these violations, how they work, and specific steps you can take to reduce or eliminate the violations you are responsible for paying for.  

Bestpass

Thu, September 09, 2021 - 10:00 AM, EDT

Replay

Program Aired: September 9, 2021. Staged accidents aren't new, but in recent years, perpetrators have begun more actively targeting commercial trucks because they tend to have larger dollar signs associated with them. This issue not only affects the targeted carriers, but is raising insurance rates industry wide and encouraging new criminals to enter the market.

EROAD

Thu, August 26, 2021 - 10:00 AM, EDT

Replay

Program Aired: August 26, 2021. What is your fleet’s most utilized asset? The least utilized? If you don’t know, you’re likely over or underinvesting in your fleet operations. In this webinar, experts from a leading connected intelligence company will explore how telematics can help you monitor and improve asset utilization and enable a more efficient, profitable business.  

CalAmp

Thu, July 29, 2021 - 10:00 AM, EDT

Replay

Program Aired: July 29, 2021. 2020 upended driver talent management. First Advantage experts will present the insights uncovered from their review of 75 million screens across all industries and discuss strategies that drove success particularly for transportation background screening and drug testing—the ordering trends, the compliance considerations, and the drug testing approaches.

First Advantage

Thu, July 22, 2021 - 10:00 AM, EDT

Replay

Program Aired: July 22, 2021. This presentation will show you how to save time and money with a weigh station bypass service. Learn how to select the best technology for your operation and how to develop an ROI model. Also, discover how to leverage additional benefits to get the most out of your service. 

PrePass

Thu, June 24, 2021 - 10:00 AM, EDT

Replay

Program Aired: June 24, 2021. Improving your CSA scores is an ongoing process that needs constant attention and monitoring across many areas of your business. The safety management cycle is used by authorities to assess your compliance performance and it should be used by carriers to ensure your processes are pointing towards keeping your CSA scores low. 

Whip Around