Share

Customer Service Digital Edition FAQ

Customer Service | Website FAQ | Print Edition FAQ | Digital Edition FAQ

800-517-7370 | 703-838-1770
email: circulation@ttnews.com
Available Mon. - Fri. 9am to 5pm ET.

  • What is the Transport Topics Digital Edition?
    It is an exact digital replica of the print edition, available to you in both html and pdf formats.
    It may include enhancements such as clickable links, video and other interactive features.
    It is fully searchable, contains an editorial and advertiser index, and includes sharing and saving tools and more.
  • How do I access my Digital Edition?
    You will receive an email each Monday morning from Transport Topics with a personalized link to the issue.
    If you don’t receive this email notification, please check your spam filter or check with your corporate IT department.
  • How do I ensure that I receive the email notification each Monday?
    Be sure to add circulation@ttnews.com to your approved senders list.
    The Mail Server used to send out the notifications has an IP addresess of 199.167.225.213.
    Ask your corporate IT department to configure your email system to accept email from this address.
  • What if I don’t receive my weekly email notification?
    Check your spam filter or ask your IT department if it is being blocked.
  • Can I share my Digital Edition?
    You may share individual stories, using the share tool available with the issue. Sharing of an entire issue is not possible and is a violation of our Terms of Use.
  • What About Past Digital Edition Issues?
    Your subscription to the digital edition includes archives of past issues, going back to 2009. Archives are accessible from the archives icon on the edition tool bar.
  • What if I have other questions?
    Contact us or send a message to circulation@ttnews.com.