Business, Technology, Logistics

Retailers Turn to Logistics Providers to Help Manage Returns Process

Returns Process The return counter at a Target store. (Jeff Zelevansky/Bloomberg News)

For online retailers, one of the challenges with the reverse logistics process is knowing what to do once items are returned. Some products could be returned to a finished goods warehouse whereas defective ones could go to a location to refurbish or recycle the product.

Mindy Long | Special to Transport Topics
January 8, 2019
Business, Technology, Logistics

Logistics Companies Aim to Ease Returns, Keep Costs Low Amid E-Commerce Rise

Workers at Saddle Creek Logistics Logistics providers can work with shippers and retailers to ensure they are prepared to handle surges in return volumes, experts say. (Saddle Creek Logistics)

As the continued rise of e-commerce increases the number of product returns, retailers and shippers are working to ease the returns process to boost customer satisfaction. They’re doing so by turning to logistics providers for technology and services that can optimize their reverse logistics networks and keep costs low.

Mindy Long | Special to Transport Topics
January 8, 2019
Business, Logistics

Namaste Extends Stake in Cannabis Provider Pineapple Express

Cannabis e-commerce company Namaste Technologies has announced its entrance into a share purchase agreement of an additional 34% equity stake in Pineapple Express Delivery, a same-day cannabis delivery provider in Canada, according to a Dec. 17 press release. Namaste previously acquired shares from Pineapple Express in June 2018, and it now owns 49% of the latter company’s outstanding common shares.

January 7, 2019
Business, Technology

Walmart Gives Jet.com Facelift With Eye on Urban Shoppers

Urban Shoppers Employees at the Jet.com fulfillment center in Kansas City, Kan. (Daniel Acker/ Bloomberg News)

Walmart Inc. has refurbished its Jet.com site to cater even more to the city dwellers who make up the bulk of its shoppers.

Matthew Boyle | Bloomberg News
September 13, 2018
Government, Business, Technology, Logistics

Faster Delivery of Nearly Everything Is the Next Big Thing

Amazon packages David Paul Morris/Bloomberg

NEW YORK — Waiting is so yesterday. Shoppers increasingly want their orders to arrive at their doorsteps as soon as they click a button, whether it’s a hot meal, groceries or a sofa. In response, retailers are betting big on delivery services to drop off packages faster.

Anne D'Innocenzio and David Koenig | Associated Press
June 29, 2018

E-Commerce Growth Boosting Demand for Reverse Logistics

Reverse logistics panel at SMC3 The Home Depot’s Galica (from left), Sciarrotta of the Reverse Logistics Association, and UPS’ Degen and Brill discuss e-commerce’s influence on reverse logistics at SMC3’s Jump Start conference in Atlanta. (Seth Clevenger/Transport Topics)

As e-commerce volumes continue to grow, customer returns of products ordered online also are rising at a rapid clip, a trend that is increasing the need for efficient reverse logistics processes to control costs.

Seth Clevenger | Managing Editor, Features
March 29, 2018
Business, Logistics

‘Rapid-Fire’ E-Commerce Demands Better Neighborhood Roads, C.H. Robinson Exec Says


The prevalence of e-commerce will intensify the need for good neighborhood roads in addition to well-fortified interstates, according to an executive with third-party logistics provider C.H. Robinson.

Eleanor Lamb | Staff Reporter
March 15, 2018
Business, Logistics

Fulfillment Centers Promise Special Delivery for E-Commerce Subscriptions

Rodan & Fields Boxes Rodan & Fields

E-commerce keeps growing as consumers enjoy the convenience of shopping online and receiving packages at their door. One segment driving that growth is subscription-based online merchants marketing consumer goods ranging from household items to specialized products.

Burney Simpson | Staff Reporter
March 8, 2018
Business, Technology, Equipment, Autonomous

New Vehicles Tackle Challenges of Urban E-Commerce

Udelv autonomous delivery vehicle Udelv

Two entrepreneurs are introducing an autonomous vehicle and electric cargo bike designed to reduce the costs arising from the last-mile delivery and returns of e-commerce merchandise in urban areas.

Burney Simpson | Staff Reporter
January 23, 2018

New BeavEx CEO Targets E-Commerce for Growth

The new chief executive office at BeavEx Inc., Terry Carter, said he wants to grab a piece of the rapidly growing e-commerce delivery market in an effort to rekindle growth at the Atlanta-based courier where he once served as chief operating officer.

September 27, 2017