e-commerce

Business, Technology, Logistics

Fighting Fakes Was a Big Reason Behind Amazon’s Big Vendor Purge

Amazon Luke MacGregor/Bloomberg News

Amazon.com on March 9 hinted that fighting counterfeits was a reason for its sudden and unexplained purge of thousands of vendors that sowed panic among longtime suppliers.

Spencer Soper | Bloomberg News
March 11, 2019
Business, Technology, Logistics

Amazon Purges Suppliers in Push to Boost E-Commerce Profits

Amazon Jim Young/Bloomberg News

Amazon.com abruptly stopped buying products over the past two weeks from many of its wholesale vendors, encouraging them to instead sell their products directly to consumers on Amazon’s marketplace.

Spencer Soper | Bloomberg News
March 7, 2019
Business, Logistics

Grocery Delivery Helps Costco Edge Amazon in Consumer Satisfaction Survey

Costco David Paul Morris/Bloomberg News

Costco Wholesale Corp. may be a latecomer to e-commerce, but consumers love it even more than Amazon.com, according to a customer satisfaction survey released Feb. 26.

Spencer Soper | Bloomberg News
February 26, 2019
Perspective

Opinion: Amazon Innovations Force Supply Chain Change

Although widely regarded as innovative, Amazon’s business model has caused disruptive change, whether to its direct competitors or specific industries.

Sean Maharaj | Managing Director, Transportation Logistics and Retail Practices, AArete
February 19, 2019
Business, Technology, Logistics

Retailers Turn to Logistics Providers to Help Manage Returns Process

Returns Process The return counter at a Target store. (Jeff Zelevansky/Bloomberg News)

For online retailers, one of the challenges with the reverse logistics process is knowing what to do once items are returned. Some products could be returned to a finished goods warehouse whereas defective ones could go to a location to refurbish or recycle the product.

Mindy Long | Special to Transport Topics
January 8, 2019
Business, Technology, Logistics

Logistics Companies Aim to Ease Returns, Keep Costs Low Amid E-Commerce Rise

Workers at Saddle Creek Logistics Logistics providers can work with shippers and retailers to ensure they are prepared to handle surges in return volumes, experts say. (Saddle Creek Logistics)

As the continued rise of e-commerce increases the number of product returns, retailers and shippers are working to ease the returns process to boost customer satisfaction. They’re doing so by turning to logistics providers for technology and services that can optimize their reverse logistics networks and keep costs low.

Mindy Long | Special to Transport Topics
January 8, 2019
Business, Logistics

Namaste Extends Stake in Cannabis Provider Pineapple Express

Cannabis e-commerce company Namaste Technologies has announced its entrance into a share purchase agreement of an additional 34% equity stake in Pineapple Express Delivery, a same-day cannabis delivery provider in Canada, according to a Dec. 17 press release. Namaste previously acquired shares from Pineapple Express in June 2018, and it now owns 49% of the latter company’s outstanding common shares.

January 7, 2019
Business, Technology

Walmart Gives Jet.com Facelift With Eye on Urban Shoppers

Urban Shoppers Employees at the Jet.com fulfillment center in Kansas City, Kan. (Daniel Acker/ Bloomberg News)

Walmart Inc. has refurbished its Jet.com site to cater even more to the city dwellers who make up the bulk of its shoppers.

Matthew Boyle | Bloomberg News
September 13, 2018
Government, Business, Technology, Logistics

Faster Delivery of Nearly Everything Is the Next Big Thing

Amazon packages David Paul Morris/Bloomberg

NEW YORK — Waiting is so yesterday. Shoppers increasingly want their orders to arrive at their doorsteps as soon as they click a button, whether it’s a hot meal, groceries or a sofa. In response, retailers are betting big on delivery services to drop off packages faster.

Anne D'Innocenzio and David Koenig | Associated Press
June 29, 2018
Logistics

E-Commerce Growth Boosting Demand for Reverse Logistics

Reverse logistics panel at SMC3 The Home Depot’s Galica (from left), Sciarrotta of the Reverse Logistics Association, and UPS’ Degen and Brill discuss e-commerce’s influence on reverse logistics at SMC3’s Jump Start conference in Atlanta. (Seth Clevenger/Transport Topics)

As e-commerce volumes continue to grow, customer returns of products ordered online also are rising at a rapid clip, a trend that is increasing the need for efficient reverse logistics processes to control costs.

Seth Clevenger | Managing Editor, Features
March 29, 2018

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