Anne Riley Moffat and Thomas Black

Business, Logistics

Last-Minute Shoppers Avoid Stores, Adding to Delivery Surge

Amazon boxes sit at a USPS facility in Fairfax, Va., in May. (Andrew Harrer/Bloomberg News) Amazon boxes sit at a USPS facility in Fairfax, Va., in May. (Andrew Harrer/Bloomberg News)

American shoppers shunned stores and extended their online binge during the last weekend before Christmas, adding to a package-delivery logjam that’s now reaching a crescendo.

December 22, 2020