The update gives repair technicians access to TruckSeries, the company’s maintenance database for Classes 4-8 trucks and school buses, all makes and models, the company said.
The RepairConnect module includes all diagnostic trouble code content, but the updated interface delivers the data faster, Mitchell 1 said.
“We’re delighted to provide a streamlined experience for technicians using the Noregon JPRO Professional diagnostics system,” said Scott DeGiorgio, general manager of Mitchell 1’s commercial vehicle group. “With RepairConnect in TruckSeries, users will be able to work more efficiently, limit downtime and quickly return the vehicle to service.”
DeGiorgio said Mitchell 1’s subscription customers are involved in about 1 million truck repairs each month and that his company tracks the results of those repairs. Analysis of the maintenance information enables Mitchell 1 to offer data for predictive maintenance on when to do repairs, a business line the company will enter later this year.
Mitchell 1, which is based in Poway, California, is a division of manufacturer Snap-On Inc. Mitchell 1's predecessor was founded in 1918.
Late last year, the company announced it had completed model year 2015 updates to its TruckSeries software suite, covering repair information, labor estimating and diagnostic trouble code procedures for all makes of medium- and heavy-duty trucks.