Cox Fleet

Cox Fleet's Alex Fraser on Why "Good" Service Is No Longer Enough: In this RoadSigns Extended Cut, Alex Fraser, vice president of customer operations at Cox Fleet, explores the customer operations side of fleet service. Learn how to turn breakdown lemons into operational lemonade, maintain high standards across thousands of providers, leverage AI to analyze maintenance trends and transition from reactive service to proactive, telematics-driven care.

Why Fleets Are Shifting to Hybrid Models: In this RoadSigns Extended Cut, Kevin Clark, associate vice president of dedicated solutions at Cox Fleet, explores the evolution of hybrid maintenance models. Discover why fleets are moving away from fully in-house or fully outsourced approaches, how to execute seamless repair handoffs and what mindset shift leaders need to orchestrate a successful maintenance ecosystem.

Deciding between an in-house, outsourced, or hybrid model for your maintenance operations? Download this free guide to debunk the top 7 maintenance myths and learn why capability, not just cost, should drive your fleet strategy.