March 11, 2019 5:15 PM, EDT

Pilot Flying J Announces Online Service Portal

Pilot Flying J Truck Care vehicleJohn Sommers II for Transport Topics

Pilot Flying J announced the launch of its new virtual maintenance system, Fleet Center.

The online portal provides fleets 24/7, real-time visibility and flexibility to manage their equipment as part of the travel center company’s Truck Care service platform.

Dave Latimer


The feature is scheduled to be available in April, according to the Knoxville, Tenn.-based company.

“Our goal is to remove the stress and complexity of managing fleet service and get drivers back on the road as quickly as possible by providing our customers a window into their Truck Care account at the touch of a button,” Dave Latimer, vice president of shop strategies and operations for Pilot Flying J Truck Care, said in a statement.

The virtual maintenance system will provide fleets with access to time-saving features such as service management, real-time notifications, live chat and service records.

Rolled out in 2017, Pilot Flying J Truck Care now has 24 service centers and more than 135 roadside assistance vehicles in 36 states. — Transport Topics