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Peterbilt Motors Co., a unit of Paccar Inc., reported it intends to have deployed 200 of its patented ARTech augmented reality tools to dealer locations by March 31, 2022 — a move intended to improve customer uptime.
ARTech “transforms 2D technical information into a 3D image environment,” Peyton Harrell, director of dealer development at Peterbilt, said in a release. “This technology provides technicians a type of X-ray vision to help improve diagnostic and repair times. Dealerships that are using ARTech in their service bays have reported a 15-20% improvement in service repair times.”
Technicians quickly visualize major truck systems and instantly access related technical documentation and diagrams via an Apple iPad, according to the Denton, Texas-based company.
A proprietary software designed to innovate dealer service and improve customer uptime, ARTech utilizes 3-dimensional and augmented reality views of chassis-specific Peterbilt trucks... https://t.co/lEHHxZhMdL pic.twitter.com/67NiM6CiSm— Peterbilt Motors Co. (@PeterbiltMotors) November 30, 2021
“Our ARTech augmented reality tool is giving technicians quick access to the information they need when they need it the most — right next to the truck in the service bay,” said Peterbilt General Manager Jason Skoog in a release. — Transport Topics
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