Are application service providers set for a comeback? Ask that question in certain quarters and the response might be, “Who said they ever went away?”
It would perhaps be more accurate to say that the ASP model has expanded, giving rise to service providers that function in a variety of ways.
Whether they call themselves ASPs, host deployment models, transportation management services, managed services or something else depends in large part on who is providing the service and who is using it. There are ASPs designed for and marketed to carriers, and there are ASPs designed for and marketed to shippers.
For the full story, see the June/July 2002 edition of iTECH, included with the June 24 print edition of Transport Topics. Subscribe today.