Customer Service Print FAQ

Customer Service | Website FAQ | Print FAQ

800-517-7370 | 703-838-1770
email: circulation@ttnews.com
Available Mon. - Fri. 9am to 5pm ET.

Transport Topics - Subscriptions, Single Copies, Invoicing and Delivery

  • How do I order a new subscription?
    To order a new subscription please use the order form here.
  • How do I renew an existing subscription?
    To renew or restart a subscription, please use the order form here.
  • How do I change the mailing address on my subscription?
    To change your subscription address complete the form here.
  • When will I receive my first issue?
    Please allow 2-3 weeks for your first issue to arrive.
  • How can I check my account status?
    To check your account status, click here.
  • How do I pay an invoice?
    Individuals

    You may make a secure online credit card payment for your own subscription here.
    You will get an instant confirmation and a receipt.

    Corporate Accounts

    Please pay by check or credit card and mail your payment to the address below.

    Transport Topics
    Subscriber Service
    PO Box 182
    Congers, NY 10920-0182

  • Where is my account number printed on my address label?
    Your account number is the eight-digit number beginning "TTP" printed above your name on the address label.

    #BXNNZVG ********AUTO**5-DIGIT 10920
    #TTP  01234567  2#   QN
    JOHN Q PUBLIC
    123 ROCKLAND LAKE DR
    CONGERS NY 10920-1729
     
  • When does my subscription expire?
    Click here for your subscription expiration date.
  • How do I report late, damaged or missed copies?
    To report a missed or damaged issue and request credit or a replacement copy please complete this form or call 800-517-7370.
  • How do I buy a back issue?
    Please click here to purchase back issues, available in a variety of formats.
  • How can I buy a single copy?
    Please click here to purchase single copies, available in a variety of formats.
  • How do I request a sample copy?
    Request a sample copy by completing the contact form here.
  • How can my school purchase copies at classroom rates?
    Print and digital copies are available a special classroom rates. Contact circulation@ttnews.com for details.
  • How can my company purchase multiple subscriptions at a discount?
    Your company may purchase multiple subscriptions at special rates by participating in the Transport Topics Group Account Program. Click to learn more.
  • How can I send a Gift Subscription?
    For more information please call (703) 838-1770 between 9am and 5pm Eastern time or send an email to circulation@ttnews.com.

Receiving Transport Topics as a Benefit of Membership

You may receive Transport Topics as a benefit of membership in an organization, such as The American Trucking Associations, The Transportation Intermediaries Association, The American Truck Dealers, or The National Tank Truck Association. Please contact the membership department of your association if you wish to make changes to your subscription or you have any other questions about your membership benefit. If you prefer, you may contact Transport Topics directly, and we will forward your request or question to the association.

Our Privacy Policy

You can read our Privacy Policy here.

Reprints, Copying and Permissions

To purchase reprints or to obtain information about copying or re-using our printed and online material please complete this form.

Mailing List Rental

For more information about renting our mailing list please complete this form.

Federal Taxpayer Identification

Transport Topics is owned by the American Trucking Associations, Inc. Our Federal Taxpayer Identification Number is 53-0026970.