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July 28, 2014 11:40 AM, EDT
Navistar Starts ‘Diamond Renewed’ for Used Trucks

NOTE: Additional coverage of this event and the used truck market will be included in the Aug. 4 print edition of Transport Topics.

LISLE, Illinois – Navistar Inc. said it has launched a new program to enhance the value of its later-model used trucks.

“Diamond Renewed” includes a complete vehicle reconditioning and the OnCommand Connection monitoring system. Model year 2010 or newer International ProStar, TranStar and LoneStar vehicles powered by the company’s MaxxForce engine with under 400,000 miles will be included.

Navistar had a media briefing at its headquarters here July 24 and then hosted a dealer event leading up to the public launch.

“Diamond Renewed assures every truck meets our stringent reconditioning and quality standards,” said David Gerrard, senior vice president of distribution.

Initially, Navistar’s MaxxForce EGR engines failed to meet 2010 federal emissions regulations without the aid of previously earned credits, leading the company to switch to selective catalytic reduction. 

Navistar said every unit in the program has recalibrated software updates, new diesel particulate filters and diesel oxidation catalysts.

“These trucks run well when we do the things we are supposed to do,” said Bill Kozek, president of North American Truck and Parts.

Other fixes or improvements to the 11- and 13-liter Maxxforce models involving the turbo air control valves, high pressure fuel pump and the exhaust process are standard with each Diamond Renewed vehicle, said Tim Shick, vice president of North American engine sales.

Navistar said the Diamond Renewed process was developed at its used equipment recondition center in Indianapolis, which opened in July 2013. The facility has reconditioned more than 1,200 units, and any vehicle in the Diamond Renewed program receives a special decal near the doors.

The entire inspection process includes more than 180 vehicle and engine points, as well as body repair and painting of the frame rail.

Also included is a warranty, including EGR components, for up to two years or 200,000 miles.

Navistar debuted its OnCommand Connection remote diagnostics system last year. As part of the integration into the Diamond Renewed program, the company released a mobile app, making it easier for small fleets or owner-operators to get the large-fleet experience.