Daimler Trucks North America announced that it had opened a 275,000-square-foot parts distribution center in Dallas as what it called a major step in a multifaceted plan to improve parts availability and meet customer expectations of uptime.
Portland, Oregon-based DTNA is home to the truck brands Freightliner and Western Star, Detroit engines, Thomas-built buses, Freightliner custom chassis and Alliance truck parts.
“We are excited about this new parts distribution center, which is much more than just a building. It’s part of our strategy to get closer to our customers,” Jay Johnson, DTNA's general manager of supply chain, said in a statement.
DTNA said that having the right part at the right time is paramount when servicing a truck customer. Of equal importance is operational efficiency, according to the company. The ability to streamline supply chain activities adds incremental operational efficiencies to network locations and enhances the customer service experience, DTNA also said.