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April 12, 2016 9:00 AM, EDT
Cindy Miller Named First Female President of UPS Global Freight Forwarding
UPS Inc.

Cindy Miller, who has spent nearly 30 years with UPS Inc., was recently named the first female president of UPS Global Freight Forwarding.

When Miller began her career at UPS in 1988 she landed a delivery driver position at a UPS hub in Bethlehem Township, Pennsylvania.

"I realized that UPS is a network of people who have to work very well together," said Miller, speaking last week from the company's headquarters in Atlanta. "I got that team feeling right away."

The company also challenged her to do more.

"Once I realized what type of company UPS was, and once I realized the opportunities that were here, I just wanted to always see myself in the next job," Miller said.

UPS ranks No. 1 on the Transport Topics Top 100 list of the largest U.S. and Canadian for-hire carriers.

Miller moved from the Lehigh Valley to various operational and managerial positions with UPS in Philadelphia and New York. In 2001, UPS promoted Miller to vice president of operations for its Northern Plains District in Omaha, Nebraska.

That eventually led to more executive posts overseas. In her most recent role as president of UPS Europe, Miller oversaw about 45,000 employees throughout the continent. Under Miller, the company was the sole logistics provider during the 2012 London Summer Olympics.

Miller is now in charge of far fewer employees — between 5,000 and 5,500, she said — but with the world as her market. She moved to Atlanta to coordinate operations. This move, she said, marks her 10th relocation.

"Any time an opportunity presented itself, my answer was always yes," said Miller, whether it was about taking a new position or relocating. "Saying yes more than no brought me more opportunities along the way."