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1/28/2013 8:00:00 AM Write a Letter to the Editor Write a letter to the Editor

Opinion: Managing Paperless Documents

These workflow processes generate optimal results, regardless of the specific individuals involved in the process. Workflow constantly measures overall performance and reports the metrics. Management can analyze any process for ongoing improvement opportunities.

Make sure whichever document-management solution provider you choose provides workflow solutions on the front end of your implementation. Otherwise, you will miss out on much of the value of going paperless.

Technology alone does not solve business problems. The proper selection of a technology and solutions vendor is the first step. Companies that continually look for ways to leverage technology can make business improvements to productivity and efficiency. Document-management solutions can turn expensive manual processes into automated, electronic exchanges of documents and data that boost productivity and speed cash flow.

A document-management solution makes perfect economic sense for large and small carriers alike. Just ask yourself how much money can be saved by reducing the amount of paper used and minimizing the amount of time spent by your staff to manage a complicated paper process and file storage system. The difficult task of securing business-critical information and backing up files is simplified with a document-management solution. But you will want to consider the points outlined here before making a decision on a document-management solution vendor. The right solution can revolutionize the way you do business.

Pegasus TransTech, Tampa, Fla., provides technology-enabled business process improvement solutions.

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