Mindy Long

Business, Technology, Logistics

Holiday Returns Drive Demand for Reverse Logistics

A customer returns gifts to a Kohl's Department store. A customer returns items to a Kohl's Department store. (Jack Sauer/Associated Press)

Reverse logistics is part of retailers’ year-round operations, but returns ramp up during the holidays.

Mindy Long | Contributing Writer
January 3, 2020
Business, Technology, Logistics

Rising Product Returns Put Pressure on Retailers to Optimize Reverse Logistics

UPS sorting facility A UPS sorting facility. Returns of online orders continue to grow. Satish Jindel, founder of SJ Consulting Group, cited estimates that the cost of returns reached $500 billion in 2019. (UPS)

As online shopping continues to increase, so, too, are product returns. To help meet this rising demand for reverse logistics, transportation providers are adding services to simplify product returns for shippers and consumers while also increasing efficiency.

Mindy Long | Contributing Writer
January 3, 2020
Business, Technology, Safety

Some Fleets Reluctant to Add Driver-Facing Cameras

Lytx DriveCam Lytx Inc.

The use of onboard video technology is increasing in the trucking industry, but many fleets remain reluctant to add driver-facing cameras due to concerns over privacy and driver recruitment and retention.

Mindy Long | Contributing Writer
December 6, 2019
Business, Technology

Analysis of Onboard Video Can Yield Operational Insights

Lytx data Data from onboard video can help fleets identify which drivers are the highest safety risks. (Lytx)

The video and data captured by onboard cameras are enabling fleets to identify operational goals and measure progress.

Mindy Long | Contributing Writer
December 6, 2019
Business, Technology

A Witness in the Cab

Jetco driver Chaun Bush, a driver for Jetco Delivery, reviews camera features in the cab of his truck. (Jetco Delivery)

The use of onboard video systems in the trucking industry has expanded considerably in the past five years, with fleets installing cameras on their vehicles to reduce liability, exonerate drivers, cut insurance costs and enable customized driver coaching.

Mindy Long | Contributing Writer
December 6, 2019
Business, Technology, Equipment, Safety

Maximizing Truck Maintenance

Truck Maintenance Southeastern Freight Lines started to implement Lean strategies in its shops in 2016. (Southeastern Freight Lines)

Manufacturing first embraced Lean and Six Sigma techniques — tools and strategies to improve business processes — in the 1980s, and the concepts are gaining ground in truck maintenance shops. Those in the trucking industry who have applied Lean or Six Sigma processes said they can cut waste and increase their shops’ efficiency.

Mindy Long | Contributing Writer
October 25, 2019
Business, Technology, Fuel, Logistics, Autonomous, Top 100

Dependable Supply Chain Services Adds Two Orange EV Tractors to Increase Sustainability

Orange EV yard truck Mike Saxton demonstrates an Orange EV yard truck. (Mindy Long)

ONTARIO, Calif. — Dependable Supply Chain Services has deployed two electric terminal trucks from Orange EV at its facility here.

Mindy Long | Contributing Writer
October 18, 2019
Government, Business, Technology, Equipment, Logistics

Rail, Intermodal Providers Add Technology, Improve Operations to Boost Efficiency

Intermodal providers talk about improving efficiency. From left to right: Tony Hatch, a consultant with ABH Consulting, moderates a panel discussion on precision scheduled railroading with Heller and Reardon. (Mindy Long/Transport Topics)

LONG BEACH, Calif. — Rail and intermodal providers said they are increasing speed and efficiency to become more competitive, and technology is helping them improve operations.

Mindy Long | Contributing Writer
September 19, 2019
Government, Business, Technology, Fuel, Logistics

IMO 2020 Could Shift Freight Patterns, Increase Costs

IANA panel SeaIntelligence Consulting's Lars Jensen (from left), Walmart's Laura Crowe, Hyundai America Shipping Agency's Lawrence Burns and J.B. Hunt Transport Services' Sarthak Verma took part in the IMO2020 panel. (Mindy Long for Transport Topics)

LONG BEACH, Calif. — A panel representing the shipping industry spoke about the looming International Maritime Organization mandate that will require cargo vessels to burn low-sulfur diesel, and shippers and carriers said the requirements could lead to price increases or the rerouting of freight.

Mindy Long | Contributing Writer
September 19, 2019
Business, Technology, Equipment

Schools Eye Technician Students

Tooele Tech student works on truck A Tooele Tech student works in the diesel lab. (Tooele Technical College)

The diesel technician shortage is a concern within the trucking industry, and technical schools said they’re reaching out to students as early as seventh grade and connecting with adults who want to work with their hands.

Mindy Long | Contributing Writer
July 19, 2019

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