ATLANTA — A new search function for the TruckSeries diagnostics software suite from Mitchell1 gives technicians faster access to repair information, the company announced March 17.
The new 1Search Plus service the company introduced at American Trucking Associations’ 2019 Technology & Maintenance Council annual meeting here will help improve shop efficiency and help service professionals pinpoint the information they need, said Kristy La Page, business manager for the company’s commercial vehicle group.
“This advanced search engine captures all the information the technician needs when diagnosing and repairing a vehicle and delivers it to them in one place in a familiar format,” she said in a news release.
The information is organized under categories that include vehicle specifications; test procedures; component connectors, locations and operation; wiring diagrams; images and exploded view; repair and replace procedures; after repair information; and labor time.
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“Instead of having to search for the navigation tree of that category or subcategory, it will bring back all of the elements of that job — or that component — that you are working on,” she said during a press conference. “If it’s a fuel injector, it will bring anything that has to do with a fuel injector for that specific vehicle’s year, make and model.”
This includes links to other data that relate to the repair, but which may not have come up in the search.
“There are blue hyperlinks in the service articles,” La Page said. “You’re not going out and having to search for the content. Within the article, if it relates to a different spot within the product, we’ll take you there.”
La Page added, “Everything Mitchell1 does is all about shop efficiency and making sure that vehicle is repaired and back on the road as quickly as possible, and making sure that technician is being the most productive he can be in his job. Making sure he is not taking excess time to just look up information. We want him actually doing the work on the truck, not doing the research on it.”
The TruckSeries product has repair information for Classes 4-8 trucks and is integrated with Mitchell1’s Manager SE Truck Edition shop management software.