UPS Sets New Returns Service

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PS Inc. said Tuesday it has begun accepting returned packages at its 40,000 drop box locations, making it easier to send back online purchases.

The company said in a statement that it was the only U.S. carrier to offer the option, via its UPS Ground Authorized Return Service.

“More than ever, returns are a critical phase in the customer life cycle, which is why they continue to be a focus for UPS's product development initiative,” said Kurt Kuehn, UPS’s senior vice president for worldwide sales and marketing.



UPS is ranked No. 1 on the Transport Topics 100 listing of U.S. and Canadian for-hire carriers.