Some ID theft services have procedures in place where case managers significantly reduce time spent by employees on the phone during working hours trying to cancel stolen credit cards simply by making the calls for them. That alone would be a tremendous help in the case of employees like truck drivers who don’t work the traditional 9-to-5.
Employers never will be able to completely protect employees from ID theft. But with the right mechanisms in place, they can ease the pain, reduce the stress and keep the company’s bottom line from hitting bedrock.
ID Theft Solutions USA, Mahwah, N.J., works to prevent identity theft and to recover the victim’s identity once it has been stolen. The author was a longtime member of the New York City Police Department.