By Joseph E. Gotch Jr. and Jonathan E. Eady
Global Logistics & Transportation
Arnall Golden Gregory LLP
This Opinion piece appears in the Feb. 11 print edition of Transport Topics. Click here to subscribe today.
As transportation and logistics businesses expand their services and customer bases in the rapidly evolving third-party logistics environment, many firms unknowingly expose themselves to legal risks by using a single, standard form of terms and conditions for all customer arrangements.
Whether developed in-house by the business itself or adopted from applicable trade groups, one-size-fits-all documents are often inadequate to cover the new services or specialized risks common to customers operating in industry segments in which the service provider has no prior experience.