The industry is dominated by smaller companies, with more than 45% of firms surveyed having annual sales of between $1 million and $5 million. Most have been in business for 20 years or more, however, and 60% of respondents said they have the capacity to deliver goods nationally and regionally by making use of a network of agents.
Thomas Jowers, chief operating officer of ADL Delivery in Tampa, Fla., said he expects demand for same-day delivery to grow, not just from an increase in online shopping but from auto parts distributors, furniture manufacturers and other businesses.
“Everybody wants things right now,” he said in an interview with Transport Topics.
Jowers also said he expects couriers to get bigger to compete with parcel carriers like UPS Inc. and FedEx Corp.
“Larger couriers are buying up small guys,” he said. “There are some attempts to bundle the services of local couriers.”
MCAA represents an industry made up of an estimated 7,000 firms that offer expedited and same-day delivery services. Total revenue for the industry is estimated to be $8.7 billion annually.